Troubleshooting

Common snags and how to clear them.

I didn’t get the verification email

Registration sends a verification link you must click before you can log in.

• Check your spam/junk folder. The sending domain is new, so the first message sometimes lands there.
• Use the Resend email button on the confirmation screen to send a fresh link.
• Make sure the email address you registered is correct — a typo means the link goes nowhere. If so, wait for the unverified account to expire (24 hours) and register again, or pick a different nickname.

Until you click the link, logging in will fail with “Please verify your email before logging in.” That’s expected — verify first, then log in.

”Your session expired — please log in again”

Your saved login eventually expires, or can be invalidated server-side. When that happens the plugin logs you out and shows this message. Just log in again with your nickname and password — you’ll get a fresh session and it’ll persist.

I can’t log in / “invalid nickname or password”

• Double-check the nickname and password (both are case-sensitive).
• If you registered but never verified, see the verification section above — unverified accounts can’t log in.

Missing modules

If you join a session whose patch uses plugins you don’t have installed, those modules can’t fully appear on your side.

• You’re warned before joining and can choose to join anyway.
• If you join, missing modules show as placeholders — they sync position and data but won’t render or make sound for you. A status indicator shows how many are missing.
• The fix: install the same plugins the host is using, then rejoin. The cleanest sessions are ones where everyone has the same modules installed.

Stuck on “connecting” / can’t join

Joining has two stages: the lobby (finding the session) and the peer connection (the actual real-time link to the host). If you get past the lobby but hang on connecting:

• Confirm the host is still hosting and the session is live.
• If the host set a password, an invite code alone won’t connect — you need the password too.
• Transient network issues can stall the peer handshake. Leave and rejoin.

I keep getting disconnected

The plugin auto-reconnects on an unexpected drop, rejoining and pulling a fresh snapshot. If it exhausts its retries you’ll see a manual Reconnect button — click it to try again. Persistent drops usually point at an unstable network on one side.

I left a session and got logged out

Leaving a session should not log you out. If it does, it’s almost always a stale saved login surfacing at that moment — see “Your session expired” above. Log back in and you’re set.

Still stuck?

Reply to your beta invite email with what you were doing and any error text the module showed — it genuinely helps us track things down.