Troubleshooting
The confirmation email didn’t arrive
Check your spam folder. Then use the resend form on the beta page, or try to log in on the account page. If your email isn’t confirmed, that page offers Resend verification email.
If you typed the wrong address, wait 24 hours. The unconfirmed account is deleted, and you can sign up again with the same nickname.
”Please verify your email before logging in.”
You haven’t clicked the link in the confirmation email yet. See above.
”Invalid nickname or password”
Log in with your nickname, not your email. Passwords are case-sensitive.
Forgot it? Use Forgot password? on the account page.
”Your login has expired — please sign in again.”
Log in again. This happens after a long time away, or when we reset logins on the server.
”Can’t reach the server — check your connection”
Check your internet connection. If it works, the server may be down. Ask on Discord.
”Could not verify the server’s security certificate”
Something between you and our server is changing the connection. This is usually a work or school network, or antivirus that scans web traffic. Try another network.
Stuck on connecting
The plugin connects you straight to the host’s computer. Some routers and networks block that, and there’s no fallback server yet.
Things to try:
- Swap who hosts.
- Try another network, like a phone hotspot.
Then tell us on Discord what worked and what didn’t. It helps us fix it.
”This session is full.”
The session has reached its player limit. Ask the host to make room.
”Wrong password. Try again.”
Ask the host for the password. It’s case-sensitive.
A red “Missing N modules” bar
The patch uses plugins you don’t have. Click the bar to see which ones, install them, then leave and join again.
My patch is gone
Joining a session replaces your patch with the host’s. It can’t be undone, so save before you join.
Still stuck?
Ask on Discord or email dlacewell@gmail.com. Tell us what you were doing and copy the exact message you saw.